Privacy Policy
Last Updated: October 30, 2026
At Dooley Gardens, we value the trust you place in us when visiting our website, purchasing our products, participating in auctions, or communicating with our business. Protecting your personal information is an important part of that trust.
This Privacy Policy explains what information we collect, how we use it, when we share it with service providers, and the choices available to you.
This policy applies to https://www.dooleygardens.com and the online services operated by Dooley Gardens, including our online store, customer accounts, auction services, and SMS verification program.
1. Information We Collect
Depending on how you interact with Dooley Gardens, we may collect the following information.
Personal and Contact Information
Your name
Email address
Telephone or mobile phone number
Billing and shipping addresses
Information submitted through contact forms or customer inquiries
Account Information
When you create an account, we may collect and maintain:
Account username and associated email address
Password authentication information stored using appropriate security measures
Account preferences and profile information
Account activity, including purchases and auction participation
Security and verification records
Order and Transaction Information
When you make a purchase, we may collect:
Products purchased
Order dates, amounts, and transaction status
Billing and shipping information
Payment transaction references and confirmation details
Shipping and fulfillment information
Communications regarding your order
Payment information is processed through payment service providers. The personal information those providers collect and process is also subject to their respective privacy policies.
Auction Participation Information
If you participate in an auction, we may collect:
Your account identification
Auction registration and eligibility information
Bids placed, bid amounts, and timestamps
Auction results and winning bidder records
Phone verification status
Information needed to investigate suspicious bidding, enforce auction rules, and maintain auction integrity
We may retain auction activity records as necessary for transaction processing, dispute resolution, fraud prevention, and compliance with applicable requirements.
Technical and Website Usage Information
When you visit our website, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser and device information
Pages visited and website interactions
Approximate geographic location derived from IP address
Dates and times of website activity
Cookies and similar technical identifiers
Website security events and diagnostic information
We use this information to operate, secure, troubleshoot, and improve our website.
2. How We Use Your Information
Dooley Gardens uses personal information for legitimate business purposes, including:
Creating and managing customer accounts
Processing purchases, payments, refunds, and shipments
Managing online auctions and bids
Verifying customer identity or mobile phone ownership
Communicating important account, security, and transaction information
Providing customer support
Detecting and preventing fraud, unauthorized access, and abuse
Maintaining website functionality and security
Improving the shopping experience and our services
Sending newsletters or promotional communications in accordance with applicable law and your communication preferences
Meeting applicable legal, tax, accounting, and recordkeeping obligations
We limit the use of personal information to purposes that are reasonably related to the services we provide, except where additional uses are disclosed and appropriate authorization is obtained.
3. SMS Messaging, Phone Verification, and Auction Notifications
Dooley Gardens uses Twilio, a third-party communications service provider, to support SMS messaging functions associated with our website and auction platform.
SMS Phone Verification
When you request mobile phone verification to participate in an auction, Dooley Gardens may send a one-time verification code to the mobile number you provide.
This process helps us:
Confirm that you have access to the mobile phone number submitted
Protect customer accounts and auction participation
Reduce fraudulent or automated account activity
Support the integrity of our online auction platform
To support phone verification, we may process your mobile phone number, verification request, verification result, and related technical records.
Your mobile number and information necessary to deliver the verification message are processed through Twilio and applicable telecommunications providers.
Requesting or completing phone verification does not automatically enroll you in promotional SMS marketing.
Auction-Related SMS Notifications
If Dooley Gardens offers optional SMS auction notifications, those messages may include information such as:
Auction status updates
Outbid notifications
Winning bidder notifications
Important auction transaction or account security notices
Where consent is required, these notifications will be sent only after the appropriate consent has been obtained.
Message frequency will vary depending on the messaging program, your account activity, and the auctions in which you participate.
Message and data rates may apply.
SMS Consent and Your Choices
We maintain records of SMS consent or verification requests as appropriate for the messaging service.
If you have subscribed to an ongoing SMS messaging program, you may withdraw consent by replying STOP to a message from that program.
For assistance, reply HELP or contact Dooley Gardens using the contact information at the end of this policy.
Opting out of SMS notifications does not prevent us from communicating with you through other permitted channels, such as email, regarding purchases, auction transactions, or account security.
Some services requiring mobile phone verification may not be available unless verification is successfully completed.
SMS Privacy and Non-Sharing Commitment
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile phone numbers, SMS opt-in information, and messaging consent records will not be sold, rented, transferred, or shared with third parties, affiliates, or business partners for their own marketing or promotional purposes.
Information necessary to operate our SMS services may be processed by Twilio and telecommunications service providers solely to support message delivery, verification, security, compliance, and related operational functions.
We do not use consent provided for auction phone verification as consent to receive unrelated promotional text messages.
4. Online Store and Payment Processing
Dooley Gardens operates an online store using WooCommerce.
When you purchase products, we process information needed to complete your transaction, including your contact information, order details, payment status, and fulfillment instructions.
Payment transactions may be handled by third-party payment processors. These providers process payment information in accordance with their own privacy policies and applicable security requirements.
Dooley Gardens may receive payment confirmation, transaction identifiers, and limited payment details needed to maintain order records and resolve payment issues.
We may also provide necessary shipping information to postal carriers and fulfillment providers to deliver your purchases.
5. Cookies and Website Technologies
Our website uses cookies and similar technologies to support functionality, security, and the user experience.
These technologies may be used for:
Essential Website Functions: Maintaining customer sessions, shopping carts, checkout functionality, and account authentication.
Security and Fraud Prevention: Helping identify suspicious activity, protect accounts, and prevent automated abuse.
Website Preferences: Remembering certain settings or choices.
Analytics and Performance: Understanding website performance, identifying technical issues, and improving website functionality.
Depending on the services enabled on our website, third-party providers may also use cookies or similar technologies in connection with their services.
You can manage or block many cookies through your browser settings. Disabling essential cookies may prevent certain website functions, including account sign-in, checkout, or auction participation, from working correctly.
6. Email Communications and Marketing
We may contact you by email regarding:
Account creation and security
Order confirmations and shipping updates
Auction participation and transaction results
Customer service inquiries
Product availability notifications you request
Newsletters, promotions, and other marketing communications
Where required, we obtain your consent before sending marketing communications.
You can unsubscribe from marketing emails using the unsubscribe option included in those messages or by contacting us.
Unsubscribing from marketing communications does not prevent necessary transactional or account-related communications.
7. When We Share Information
We may share personal information with service providers when reasonably necessary to operate our business and provide requested services.
These may include:
Website hosting and technical infrastructure providers
Payment processing services
Shipping and fulfillment providers
Email delivery services
Twilio and telecommunications providers supporting authorized SMS functions
Website security and fraud prevention providers
Other technical service providers assisting with website operations
We may also disclose information when necessary to comply with applicable law, respond to valid legal requests, protect our rights, prevent fraud, or address security incidents.
In the event of a business transfer, information may be transferred as permitted by law and subject to applicable privacy protections.
Our sharing practices do not authorize the sale or sharing of SMS opt-in information or messaging consent for third-party marketing or promotional purposes.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.
Retention may depend on the type of information and the reason it was collected.
For example:
Customer account information may be retained while an account remains active.
Order and transaction records may be retained to satisfy tax, accounting, customer service, and legal requirements.
Auction and bidding records may be retained to administer transactions, investigate disputes, and protect auction integrity.
SMS verification and consent records may be retained as necessary for security, regulatory compliance, and documentation of customer communication preferences.
Technical and security logs may be retained for troubleshooting, fraud prevention, and security purposes.
When information is no longer reasonably necessary, we will delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.
9. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.
These measures may include access controls, secure communications, account authentication, website security tools, and service provider safeguards.
No website, electronic storage system, or method of internet transmission can be guaranteed to be completely secure.
Customers are encouraged to protect their account credentials and contact us if they suspect unauthorized account activity.
10. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also:
Update certain account information through your customer account
Unsubscribe from marketing emails
Opt out of an ongoing SMS messaging program
Manage browser cookies and privacy settings
Contact us with questions about our privacy practices
To submit a privacy request, contact us using the information below.
We may need to verify your identity before processing certain requests.
Some information may need to be retained where required or permitted by law, including records necessary for financial reporting, fraud prevention, legal compliance, and dispute resolution.
11. Children’s Privacy
Our online store and auction services are intended for individuals who are legally permitted to enter into the applicable transactions.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
12. Third-Party Websites and Services
Our website may contain links to websites and services operated by third parties.
We are not responsible for the privacy practices or content of websites that we do not control.
We encourage you to review the privacy policies of third-party websites before providing personal information.
13. International Data Processing
Our website and service providers may process or store information in locations outside your state or country.
Where applicable, we take reasonable steps to use service providers and safeguards appropriate to the information and services involved.
Privacy laws and data protection requirements may differ depending on the location where information is processed.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable requirements.
When updates are made, we will revise the “Last Updated” date at the beginning of this policy.
If a change materially affects how we use personal information, we will provide additional notice or obtain consent when required by applicable law.
We encourage visitors and customers to review this policy periodically.
15. Contact Dooley Gardens
For questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact:
Dooley Gardens
428 Sokokis Trail North
Limerick, Maine 04048
United States
Email: patrick@dooleygardens.com
Phone: (207) 233-7182
Website: https://www.dooleygardens.com
We appreciate your trust in Dooley Gardens and are committed to handling your information responsibly.
